Returns & Exchanges

Von Dutch offers a 30-day return policy for items in their original, unworn condition with all tags attached. We strive to ensure every customer is satisfied with their iconic streetwear purchase through a streamlined exchange and refund process.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location, ensuring the tracking number is scanned for your records.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned goods, your refund or store credit will be processed within 7-10 business days.